Dear Jim:
Note that there is a newer version of RMS than what you have, available as a free download from our web site at:
http://www.bossintl.com/products/download/item/RMS.html
Reinstalling the RMS software will set it back to default installation settings. If you continue to have problems, please feel free to contact me directly rather than the forums. I do not manage the forums.
Sincerely,
Chris E. Maeder, M.S.
Senior Technical Engineer
chris.maeder@bossintl.com