Um... Make certain you have a current release. There is a major update coming out within a couple of weeks. However, you can download the latest one from here:
http://www.bossintl.com/products/dow.../StormNET.html
If you continue to have problems, please contact our technical support team at 1-800-488-4775.
Thank you
Chris Maeder, M.S., P.E.
Senior Technical Engineer
chris.maeder@bossintl.com